Customer Success Director
Area of Expertise
*Translating business needs into technological requirements and vice versa
*Creative solutions to meet business needs
*Loyalty program structures
*Use data to drive business decisions
*Facilitate decision-making across team
Originally from the San Fernando Valley and now based on the peninsula in the Bay Area, Danielle is a customer-focused and results-driven leader with over 15 years experience in SaaS technology. She has a proven track record in turning around at-risk clients, developing and managing relationships, driving growth, project managing multiple complex clients and projects, and improving business processes.
When not working, Danielle is usually found trying to finish her book club book (she’s finished one in 2 years), taking the family’s new puppy to puppy school, planning the family’s next getaway, or on the club soccer field with her husband cheering on her two daughters.
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