Meredith Solis
WorkWave
Director of Agency Services
Area of Expertise
Client Management, Consumer Research, Customer Journey, Brand Strategy
Customer Experience
Excellent customer experience creates brand loyalty, affinity, and drives revenue. The Customer Experience Certificate Program offered through the Stillman School of Business may be one of the most important investments your company can make.
Meredith Solis is the Director of Agency Services for WorkWave, a full-service digital agency internal to WorkWave, a leading Saas software company. In this role, she has a dual focus on marketing strategies for field service companies as well as partnering with the nation’s top franchise brands to develop lead generation programs. Directing a multidisciplinary team through research/analysis, brand positioning and creative strategy to craft marketing campaigns that influence both internal stakeholders and external customers that drive meaningful business results.
With 15+ years of diversified experience in ad agencies, start-ups and major leave soccer, Meredith has a customer-first mindset; building innovative experiences that drive engagement. Working with brands such as Coldwell Banker Commercial, Supercuts, Nathan’s Famous, Century21, ServiceMaster and Jack in the Box, she is dedicated to solving complex marketing challenges that bring the customer journey to life. Meredith was awarded “Jersey’s Best Marketing and Communications Professionals under 40” and is dedicated to client services and marketing innovation.
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