Area of Expertise
Head of Technical Success
A highly accomplished ‘forward thinking’ Head of Technical Success Leader with over 20 years of progressive success guiding customer success, technical account management, post-sales customer journey, scaling technical teams, and technical success strategies to ensure customer satisfaction, retention, and growth. Respected visionary team leader who champions hiring and developing top talent, increasing efficiencies and creating a culture for customer centricity. Noted expertise in CI/CD and DevSecOps best practices.