Area of Expertise
Digital Transformation Digital Transformation
IT Director, End User Support
As an influential Senior IT Leader, I have global experience and a successful track record of providing leadership, vision, and management to the IT function, overseeing all technology operations and evaluating them according to established goals.
I focus on automating standard and repetitive support processes and challenge the status quo from an operational process perspective while cultivating relationships with various levels of employees to get a constant pulse on the quality of IT support services.
While remaining up-to-date with the most recent technologies, I advise stakeholders—including C-level executives—on capabilities, requirements, and feasibility of new technological solutions to best meet business and systems requirements.